Industries

MYWAVE has deep industry expertise and experience. Our technology is in demand as it unlocks fresh value fast. All we need to know is what problem you are trying to solve or what opportunity you want to unlock.

MYWAVE will be one of the best investments you have ever made as told to us by our customers – we are their ‘Missing Link”. Connect the dots with MYWAVE.ai.

So who have we helped?

Mining & Industrial

In Mining and Industrial locations employees are often working remotely on tablets and similar devices as they complete safety inspections and maintenance tasks. The people doing this work are also commonly not ‘digital natives’. Complex systems and detailed menu hierarchies create frustration and lost productivity. They also encourage work arounds that compromise compliance and auditable safety systems.

MYWAVE is helping to solve this problem. We don’t replace existing legacy investments, rather sit on top of them to create easy, guided journeys for employees in remote locations to undertake core inspections and safety tasks. All activities are supported by referenced proof of action to provide an auditable trail which is updated in real-time to the master system of record. Employees can work quickly and efficiently, with the assurance that no necessary steps have been forgotten.

Where safety and security is paramount, MYWAVE regulates actions while supporting employee productivity and performance.

Download overview

To download a quick two-page overview pdf, introducing MYWAVE.ai and our mining and industrial solutions, please submit your email address below.

More industries we have helped

Banking

Airlines

FMCG

Retail

Telco & Media

Thank you

Click below to get a quick two-page overview introducing MYWAVE.AI and our mining and industrial solutions.

Steve Bayliss

Executive Director

Steve is one of New Zealand’s most experienced and awarded marketing professionals.  He is a passionate advocate for deep insight, cultural sustainability, outstanding customer experiences, technology innovation, and the power of creativity.  He is a storyteller, professional director, and business advisor, with a driving passion for building great brands and customer franchises.

Steve is a published author with a successful business book, Branded Culture, released in 2019, and two novels.

Thank you

Click below to get a quick two-page overview introducing MYWAVE.AI and our retail solutions.

Thank you

Click below to get a quick two-page overview introducing MYWAVE.AI and our media and telco solutions.

Jacky Cheung

Chief of Engineering & Innovation

Jacky has more than 20 years’ experience in Al Technologies and how they are applied in the development of robust Enterprise Grade systems. Jacky has a Bachelor of Engineering (Hons) in Computer Engineering and AI from The University of Hong Kong.

Katherine Corich

Non-Executive Director

Katherine Chairs and leads Sysdoc, a global services technology company. She is also a Director of the UK Civil Aviation Authority. Accolades include Ernst and Young Master Entrepreneur of the year and UK New Zealander of the Year.

Katherine is an internationally recognised global futurist.

Thank you

Click below to get a quick two-page overview introducing MYWAVE.AI our CPG and manufacturing solutions.

Thank you

Click below to get a quick two-page overview introducing MYWAVE.AI and our airline solutions.

Thank you

Click below to get a quick two-page overview introducing MYWAVE.AI and our financial services solutions.

Amy Johnson

Chief Customer Experience Officer

Amy co-founded MYWAVE.ai and is a Senior Executive and Director, serving as its Chief Customer Experience Officer. Amy is an expert in transforming enterprise processes and business models through leveraging AI and other leading technologies to enable brands to deliver smart, engaging, personalized experiences that delight customers and change the way business is done. Her customer and industry experience spans many geographies including USA, UK, Singapore as well as Australia and New Zealand.

Tim Cook

Chairman

Tim is an experienced Director and Chair of NZX-listed companies, including established and start-up companies. He has strong commercial acumen and broad industry experience in Automotive, Technology, Retail, Health and Services industries.

Geraldine McBride

CEO & Director

Geraldine is a renowned Enterprise Business Technology and AI thought leader. With a Science background, her global career spans 30 years, with senior executive roles in IBM, Dell and SAP. She has a deep knowledge of enterprise systems, enterprise processes, AI and how these can be transformed to deliver further tangible returns for enterprises and their customers. Her most recent roles were President and CEO of SAP North America and SAP Asia Pacific Japan. 

Geraldine is a Non-Executive Director for Tower Insurance and former Director of National Australia Bank, Sky Television and Fisher and Paykel Healthcare. She is CEO and Director of MyWave.ai, a market leading Enterprise AI company, focused on Intelligent Personalization by putting the customer at the center of your business. Geraldine has a proven track record of commercializing technology in global markets and delivering strong, consistent revenue growth. 

build better customer relationships

How intelligent journey orchestration is different from process automation

Process automation tools seemed to hold the promise of solving productivity improvement initiatives across industry sectors including banking.  However, rigid structures meant building journeys became increasingly complex with an arduous series of macro stage-gates frustrating users.  And any time changes needed to be made, massive effort needed to go into process and automation redesign.  Unfortunately, in a complex system, change is inevitable.

The second area of ongoing frustration was the inability to logically apply known or available data to improve process performance.  The data and functional silos that drove a lot of the frustration remained in place.

Intelligent Journey Orchestration solves these issues.  Processes no longer need to be rigidly defined – rather working backwards from macro gates, processes can be optimized to be as efficient as possible.  Data can be orchestrated from any source.  Business rules and compliance checks built in to provide risk protection.  And changes are easy to implement, even in highly complex environments.

build better customer relationships

How intelligent journey orchestration is different from process automation

Process automation tools seemed to hold the promise of solving productivity improvement initiatives across industry sectors including banking.  However, rigid structures meant building journeys became increasingly complex with an arduous series of macro stage-gates frustrating users.  And any time changes needed to be made, massive effort needed to go into process and automation redesign.  Unfortunately, in a complex system, change is inevitable.

The second area of ongoing frustration was the inability to logically apply known or available data to improve process performance.  The data and functional silos that drove a lot of the frustration remained in place.

Intelligent Journey Orchestration solves these issues.  Processes no longer need to be rigidly defined – rather working backwards from macro gates, processes can be optimized to be as efficient as possible.  Data can be orchestrated from any source.  Business rules and compliance checks built in to provide risk protection.  And changes are easy to implement, even in highly complex environments.

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