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MYWAVE is a powerful Gen-AI platform designed for business. It is unique and game-changing; driving massive productivity gains.
It enables any business process to be transformed by generating and automating digital processes for customers, employees, and assets.
It can remove administrative burdens, improve system usability, and help customers and employees to achieve their goals.
MYWAVE adapts processes in real-time based on context, intent, business, personal and machine data for each individual user.
The MYWAVE Innovation Hub enables best practice processes for core industry domains and common use cases. The MYWAVE Journey Generator enables its customers and partners to generate the prompts, the executable process logic, and UX/UI in a fast, intuitive low code/no code environment. It works with any operational or customer facing process. Standard connectors and integration services make actionable use of all data in a process.
MYWAVE provides a repository of business process domain models for rapid delivery of personalized processes for customers, employees and assets. This is helpful for enterprises looking into use cases of using natural language to generate a personalized digital process to streamline business workflows.
AI applications can have a massive impact on productivity. Allow your employees to leverage this power without risking your reputation, customer trust, and financial security.
Gain thousands of hours of improved employee productivity by removing complexity, making dynamic actionable use of data, and automation where needed
Intelligent hyper-personalized journeys unlock 9x greater conversion rates and repeat sales than unguided experiences
Offload up to 80% of calls away from the contact centre with intelligent guided self service and trouble-shooting journeys
MYWAVE is endorsed and certified with SAP. We work across the SAP ecosystem including transforming the customer and employee experience of SAP commerce, SAP S/4 HANA & ECC
Geraldine McBride founded MYWAVE to leverage responsible-AI to help businesses better serve customers and revolutionize employee productivity. Watch this video to see an interview with Geraldine.
Sky launched WifiGuy as a new entrant to the crowded broadband market, lifting sales revenue and market share while lowering the cost to serve.
Steve is one of New Zealand’s most experienced and awarded marketing professionals. He is a passionate advocate for deep insight, cultural sustainability, outstanding customer experiences, technology innovation, and the power of creativity. He is a storyteller, professional director, and business advisor, with a driving passion for building great brands and customer franchises.
Steve is a published author with a successful business book, Branded Culture, released in 2019, and two novels.
Click below to get a quick two-page overview introducing MYWAVE.AI and our retail solutions.
Click below to get a quick two-page overview introducing MYWAVE.AI and our mining and industrial solutions.
Click below to get a quick two-page overview introducing MYWAVE.AI and our media and telco solutions.
Jacky has more than 20 years’ experience in Al Technologies and how they are applied in the development of robust Enterprise Grade systems. Jacky has a Bachelor of Engineering (Hons) in Computer Engineering and AI from The University of Hong Kong.
Katherine Chairs and leads Sysdoc, a global services technology company. She is also a Director of the UK Civil Aviation Authority. Accolades include Ernst and Young Master Entrepreneur of the year and UK New Zealander of the Year.
Katherine is an internationally recognised global futurist.
Click below to get a quick two-page overview introducing MYWAVE.AI our CPG and manufacturing solutions.
Click below to get a quick two-page overview introducing MYWAVE.AI and our airline solutions.
Click below to get a quick two-page overview introducing MYWAVE.AI and our financial services solutions.
Amy co-founded MYWAVE.ai and is a Senior Executive and Director, serving as its Chief Customer Experience Officer. Amy is an expert in transforming enterprise processes and business models through leveraging AI and other leading technologies to enable brands to deliver smart, engaging, personalized experiences that delight customers and change the way business is done. Her customer and industry experience spans many geographies including USA, UK, Singapore as well as Australia and New Zealand.
Tim is an experienced Director and Chair of NZX-listed companies, including established and start-up companies. He has strong commercial acumen and broad industry experience in Automotive, Technology, Retail, Health and Services industries.
Geraldine is a renowned Enterprise Business Technology and AI thought leader. With a Science background, her global career spans 30 years, with senior executive roles in IBM, Dell and SAP. She has a deep knowledge of enterprise systems, enterprise processes, AI and how these can be transformed to deliver further tangible returns for enterprises and their customers. Her most recent roles were President and CEO of SAP North America and SAP Asia Pacific Japan.
Geraldine is a Non-Executive Director for Tower Insurance and former Director of National Australia Bank, Sky Television and Fisher and Paykel Healthcare. She is CEO and Director of MyWave.ai, a market leading Enterprise AI company, focused on Intelligent Personalization by putting the customer at the center of your business. Geraldine has a proven track record of commercializing technology in global markets and delivering strong, consistent revenue growth.
Process automation tools seemed to hold the promise of solving productivity improvement initiatives across industry sectors including banking. However, rigid structures meant building journeys became increasingly complex with an arduous series of macro stage-gates frustrating users. And any time changes needed to be made, massive effort needed to go into process and automation redesign. Unfortunately, in a complex system, change is inevitable.
The second area of ongoing frustration was the inability to logically apply known or available data to improve process performance. The data and functional silos that drove a lot of the frustration remained in place.
Intelligent Journey Orchestration solves these issues. Processes no longer need to be rigidly defined – rather working backwards from macro gates, processes can be optimized to be as efficient as possible. Data can be orchestrated from any source. Business rules and compliance checks built in to provide risk protection. And changes are easy to implement, even in highly complex environments.
Process automation tools seemed to hold the promise of solving productivity improvement initiatives across industry sectors including banking. However, rigid structures meant building journeys became increasingly complex with an arduous series of macro stage-gates frustrating users. And any time changes needed to be made, massive effort needed to go into process and automation redesign. Unfortunately, in a complex system, change is inevitable.
The second area of ongoing frustration was the inability to logically apply known or available data to improve process performance. The data and functional silos that drove a lot of the frustration remained in place.
Intelligent Journey Orchestration solves these issues. Processes no longer need to be rigidly defined – rather working backwards from macro gates, processes can be optimized to be as efficient as possible. Data can be orchestrated from any source. Business rules and compliance checks built in to provide risk protection. And changes are easy to implement, even in highly complex environments.
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