Industries

MYWAVE has deep industry expertise and experience. Our technology is in demand as it unlocks fresh value fast. All we need to know is what problem you are trying to solve or what opportunity you want to unlock.

MYWAVE will be one of the best investments you have ever made as told to us by our customers – we are their ‘Missing Link”. Connect the dots with MYWAVE.ai.

So who have we helped?

Banking

MYWAVE is often asked when we start working with a banking customer, ‘How do I free up my employees to be bankers, not data entry clerks?’ Many banking processes are complex, burdened by forms, excel spreadsheets, and multiple siloed systems. We’re also living in a world where compliance requirements and regulations are constantly changing. Getting trapped with rigid manual systems is a genuine problem. You need a way to automate intelligent workflows with a system that can adapt in real time to your business demands.

We give time back to bankers to be bankers, not data entry clerks.

MYWAVE Gen-AI changes the paradigm for banks; from mapping a process to enabling new simpler intelligent compliant journeys that unlock thousands of hours in banker productivity while improving customer experience. Measure and optimize and automate these processes in an ongoing way with MYWAVE and SAP Signavio.

Case Study

Rapid agile transformation of business processes from mapping to live prototypes, to new intelligent journeys that make actionable use of all data within your business or across your ecosystem.

With SAP Signavio we mapped a complex Trade Finance process in 2 hours and enabled a live test deployment the next morning to be validated by business and customer stakeholders. Once the process is deployed we enable ongoing optimization of the process between SAP Signavio and MYWAVE.

Download overview

To download a quick two-page overview pdf, introducing MYWAVE.ai and our financial services solutions, please submit your email address below.

More industries we have helped

Airlines

FMCG

Retail

Telco & Media

Mining & Industrial

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Click below to get a quick two-page overview introducing MYWAVE.AI and our financial services solutions.

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Click the links below to download one or more pdfs for more information.

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Click below to get a quick two-page overview introducing MYWAVE.AI our CPG and manufacturing solutions.

build better customer relationships

How intelligent journey orchestration is different from process automation

Process automation tools seemed to hold the promise of solving productivity improvement initiatives across industry sectors including banking.  However, rigid structures meant building journeys became increasingly complex with an arduous series of macro stage-gates frustrating users.  And any time changes needed to be made, massive effort needed to go into process and automation redesign.  Unfortunately, in a complex system, change is inevitable.

The second area of ongoing frustration was the inability to logically apply known or available data to improve process performance.  The data and functional silos that drove a lot of the frustration remained in place.

Intelligent Journey Orchestration solves these issues.  Processes no longer need to be rigidly defined – rather working backwards from macro gates, processes can be optimized to be as efficient as possible.  Data can be orchestrated from any source.  Business rules and compliance checks built in to provide risk protection.  And changes are easy to implement, even in highly complex environments.

build better customer relationships

How intelligent journey orchestration is different from process automation

Process automation tools seemed to hold the promise of solving productivity improvement initiatives across industry sectors including banking.  However, rigid structures meant building journeys became increasingly complex with an arduous series of macro stage-gates frustrating users.  And any time changes needed to be made, massive effort needed to go into process and automation redesign.  Unfortunately, in a complex system, change is inevitable.

The second area of ongoing frustration was the inability to logically apply known or available data to improve process performance.  The data and functional silos that drove a lot of the frustration remained in place.

Intelligent Journey Orchestration solves these issues.  Processes no longer need to be rigidly defined – rather working backwards from macro gates, processes can be optimized to be as efficient as possible.  Data can be orchestrated from any source.  Business rules and compliance checks built in to provide risk protection.  And changes are easy to implement, even in highly complex environments.

Geraldine McBride

CEO & Director

Geraldine McBride, Founder CEO & Director, is a renowned leader in Enterprise Business Processes and Generative AI with over 30 years of experience. Known for her global leadership roles at SAP, IBM and Dell.

Geraldine was President and CEO of SAP North America and prior to that SAP Asia Pacific Japan and SAP Australia/New Zealand.

Geraldine specialises in GenAI and the role it plays in generating executable business process models that transform the way businesses operate. She is passionate about working with partners and customers enabling the delivery of GenAI benefits to their business.

Geraldine has deep industry process knowledge and is also a Non-Executive Director for Tower Insurance and has served on the boards of National Australia Bank, Sky Television, and Fisher and Paykel Healthcare.

Tim Cook

Chairman

Tim is an experienced Director and Chair of NZX-listed companies, including established and start-up companies. He has strong commercial acumen and broad industry experience in Automotive, Technology, Retail, Health and Services industries.

Amy Johnson

Chief Customer Experience Officer

Amy Johnson co-founded MyWave.AI and serves as its Chief Operating Officer. As a Senior Executive and Director, she specializes in transforming enterprise processes and business models by leveraging GenAI.

Amy excels in enabling brands to reap the benefits of GenAI delivering experiences that delight customers and massively lift employee productivity.

With extensive customer and industry experience across diverse geographies, including the USA, UK, Singapore, Australia, and New Zealand, Amy is a trusted leader in driving innovation and customer-centric strategies.

Thank you

Click below to get a quick two-page overview introducing MYWAVE.AI and our airline solutions.

Katherine Corich

Non-Executive Director

Katherine Chairs and leads Sysdoc, a global services technology company. She is also a Director of the UK Civil Aviation Authority. Accolades include Ernst and Young Master Entrepreneur of the year and UK New Zealander of the Year.

Katherine is an internationally recognised global futurist.

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Click the links below to download one or more pdfs for more information.

Jacky Cheung

Chief of Engineering & Innovation

Jacky has more than 20 years’ experience in Al Technologies and how they are applied in the development of robust Enterprise Grade systems. Jacky has a Bachelor of Engineering (Hons) in Computer Engineering and AI from The University of Hong Kong.

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Click below to get a quick two-page overview introducing MYWAVE.AI and our media and telco solutions.

Thank you

Click below to get a quick two-page overview introducing MYWAVE.AI and our mining and industrial solutions.

Thank you

Click below to get a quick two-page overview introducing MYWAVE.AI and our retail solutions.

Steve Bayliss

Executive Director

Steve is one of New Zealand’s most experienced and awarded marketing professionals.  He is a passionate advocate for deep insight, cultural sustainability, outstanding customer experiences, technology innovation, and the power of creativity.  He is a storyteller, professional director, and business advisor, with a driving passion for building great brands and customer franchises.

Steve is a published author with a successful business book, Branded Culture, released in 2019, and two novels.

Thank you

Click the links below to download one or more pdfs for more information.

Mike Ryan

Non-Executive Director

Mike has over 40 years experience in capital markets and investment banking. He has held a number of key board and executive positions across a range of industries, including investment banking, education, energy and sport. Mike is also chairman / director on a number of private and public companies.

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