Wave Case Studies

Explore Waves created by MyWave and our Partners

Here are case studies from MyWave and our partners showcasing the transformative power of Agentic AI co-workers. These AI Agents help reduce time-consuming tasks, enabling employees to dedicate more effort to high-value activities such as engaging with customers and better productivity. Imagine having an Agentic co-worker that takes on routine workloads, providing the equivalent of additional team members—without the need for new hires.

The Agentic AI Co-worker orchestrates data seamlessly across multiple data sources, providing a comprehensive overview of current claims. It prioritises and highlights key items, suggests the next best actions, and assists in drafting emails while processing claims with exceptional efficiency. By delivering concise and actionable information, including claim status updates including vulnerable customers, the system facilitates quick and informed decision-making whilst behaving in a trusted and compliant way. This approach achieves more than 80% time savings compared to traditional methods of manually accessing and consolidating data from various systems and information sources to process claims while reducing errors and non-compliance.

Claims Management (Sysdoc)

Acting as a virtual sales assistant, the Agentic AI Co-worker transcribes spoken meeting notes into comprehensive Customer Visit Reports. These include meeting outcomes, sentiment analysis, and relevant SAP data updates. Additionally, the AI can query outstanding invoices, order statuses, and other customer-related information. This automation reduces employee effort by over 60%.

Customer Visit Reports (Amista)

The Agentic AI Co-worker facilitates the seamless verification of business partners or customers by integrating data from external sources, such as local company registries. It retrieves, validates, and cross-references critical information while conducting credit checks via credentialed platforms. Employees can then approve and onboard new partners in SAP with enhanced efficiency, achieving time savings of more than 60%.

Customer Verification (NTT)

When a manufacturing floor technician reports a machine issue, the Agentic AI Co-worker gathers additional details and initiates a maintenance service request. Maintenance personnel can focus on repairs rather than administrative tasks, saving over 60% of their time.

Maintenance Requests (NoblQ)

Optimizing inventory levels for manufacturing operations can be a time-intensive process. The Agentic AI Co-worker collects input parameters, calculates the required inventory levels, and recommends and updates minimum investories. This automation reduces workload by more than 90%, significantly improving operational efficiency and inventory management.

Minimum Inventory Updates (Aclaros)

This Agentic Co-worker leverages information from SAP Business One to recommend updated lead times. It helps businesses improve planning, avoid delays with increased efficiency.

Optimise & Update Lead Times (Aclaros)

The MyWave Agentic AI Co-worker automates the conversion of Customer Purchase Order documents into Sales Orders. It seamlessly processes the documents, updates SAP directly, or generates IDoc files as needed. By automating this workflow, the AI co-worker saves employees over 70% of their time.

Sales Order from Purchase Order

The Agentic AI Co-worker leverages Prompt-Based Domain Models to transform proforma invoice data into Letter of Credit applications. This includes credit balance verification, SWIFT documentation generation, and Letter of Credit advisories. By automating this highly complex process, the AI Co-worker ensures compliance through robust Process Domain Models while saving employees over 75% of the time typically required.

Letter of Credit, Banking (Tesselate)

Additional MyWave Catalogue Agentic Waves

Bank Reconciliation

This MyWave Agentic AI Co-worker automates bank statement reconciliation with payment records in SAP or other systems of record. The solution returns over 85% of employees' time, enabling a focus on higher-value activities
Customer Email to Sales Order

The Agentic AI Co-worker extracts critical information from customer emails and converts it into Sales Orders. These are directly updated in SAP or delivered as IDoc files, reducing manual workload by 70%.
Goods Receipt to Accounts Payable Invoice

After goods are received in the warehouse, the AI Co-worker converts Goods Receipts into Accounts Payable invoices within SAP. Employees only need to approve the payment amount, saving over 50% of their time
Call Recording to Service Call or Order

The Agentic AI Co-worker identifies Customer Order or Service Call details from voice recordings, extracts relevant details, and generates Customer Orders or Service Calls in SAP or other systems. This streamlined process frees up over 80% of employees’ time